“It’s now easier than ever to achieve high performance computing, analytics, and data storage along with First Rate data backup and disaster recovery services."

Sabine Adams Managing Director Managed Hosting
First Rate Managed Hosting

We keep things up and running, so your business can keep moving forward.

Why do some of the largest financial institutions in the world trust First Rate?

  • Comprehensive, battle-tested security to keep your data safe
  • 99% uptime 
  • Industry-leading 100% hit rate on SLAs
  • High-level, market-centric expertise and support
  • More than 30 years of world-class service and performance
  • Scalable, customizable packages for specific client needs
  • Quite possibly the most cost-effective solution on the market  
First Rate Managed Hosting Team


A full service managed hosting solution managed by a skilled team of system administrators. All complex server tasks are managed by First Rate with 24 hour technical support: Backups, maintenance, safety compliance, patch management, application support, SLA’s, overnight loads and more.


Fully managed service during standard business hours, that includes proactive troubleshooting plus availability monitoring and support from our quick response team.


As needed networking assistance and support with periodic performance statistics

Cloud-Based (private or public) Hosting Architecture


Data centers have multiple paths for power and cooling, as well as redundant systems that allow staff to maintain equipment without taking it offline.


Compliant auditing and reporting standards eliminate the need for having your own IT security team.


Data protection and disaster recovery prevent the loss of vital financial data while ensuring uptime.

Steve Norwood Sr. System Administrator Team Lead

I’m a born Texan, and have lived here all my life. I’m a married father of two grown kids and now have a new grandson. In all, I have a total of 25 years of experience in IT. My first job was working in IT for the state and city governments in Texas, and I've now been at First Rate for 19.5 years. My entire career at First Rate has been in the Managed Hosting department which is responsible for making sure the client application is available and operating efficiently so our clients have access to the information they need. Part of my time is spent helping coordinate the team of technicians from a technical perspective on day-to-day tasks and projects. The other part is spent planning and helping to execute the strategic objectives for the Managed Hosting department.

Fun Fact:

I’m from Odessa, Texas, home of Permian High School made famous by the book and movie ‘Friday Night Lights’. I attended Permian High School and was a junior during the 1988 season that was captured in the book and movie.