Last Updated: April 16, 2021 First Rate, Inc. is committed to protecting your privacy. This Statement of Privacy applies to the First Rate, Inc. website located at www.firstrate.com and governs data collection and usage at this website. By using the First Rate, Inc. website, you consent to the data practices described in this statement.
Collection of Personal Information
First Rate, Inc. collects personally identifiable information from you when you register on our site, subscribe to our newsletter, respond to a survey, or fill out a form.
When filling out a form on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, and phone number. If you do not wish to share your personal data, you may not be able to access all the data available on our site or have participate in certain online activities.
First Rate, Inc. also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by First Rate, Inc. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by First Rate, Inc. to provide general statistics regarding use of the First Rate, Inc. website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through First Rate, Inc.’s blogs or social media forums, this information may be collected and used by others.
Note: First Rate, Inc. does not read your private online communications with others. First Rate, Inc. encourages you to review the privacy statements of websites you choose to link to from First Rate, Inc. so that you can understand how those websites collect, use and share your information. First Rate and/or WordPress are not responsible for the privacy statements or other content on websites outside of the First Rate, Inc. family of websites or the use of your information by such outside websites. Upon request, First Rate will grant individuals reasonable access to factual Personal Information that it holds about them. In addition, First Rate will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be factually inaccurate or incomplete.
Use of Personal Information
First Rate, Inc. may also use your personally identifiable information to inform you of other products or services available from First Rate, Inc. and its affiliates. First Rate, Inc. may also contact you via surveys to conduct research about your opinion of current services or of potential new services. You are under no obligation to participate in our surveys.
First Rate, Inc. does not sell, rent or lease its customer lists to third parties.
In addition, First Rate, Inc. may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. Such third parties are prohibited from using your personal information except to provide these services to First Rate, Inc., and they are required to maintain and safeguard the confidentiality of your information with at least the same level of protection as is provided by this Policy as well as applicable laws, rules, regulations, and orders, and that they will require the same of any subcontractor. Where First Rate, Inc. has knowledge that an agent is using or disclosing Personal Information in a manner contrary to this Policy, First Rate will take reasonable steps to prevent or stop the use or disclosure.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
First Rate, Inc. keeps track of the websites and pages you visit within First Rate, Inc., in order to determine what First Rate, Inc. services are the most popular. This data is used to deliver customized content and advertising within First Rate, Inc. to customers whose behavior indicates that they are interested in a particular subject area.
First Rate, Inc. websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on First Rate, Inc. or the site; (b) protect and defend the rights or property of First Rate, Inc. (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of users of First Rate, Inc., or the public.
Protection of Information
No method of safeguarding information is 100% secure. First Rate, Inc. uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. First Rate, Inc. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. First Rate will evaluate any security incident reasonably expected to involve Personal Information or where otherwise required by law, and will report any unauthorized disclosure of Personal Information to governmental authorities and impacted individuals as required by and in accordance with applicable laws.
First Rate, Inc. will conduct compliance audits, reviews, and assessments of its relevant privacy practices to verify adherence to this Policy. Any employee that First Rate determines is in violation of this Policy will be subject to disciplinary action up to and including termination of employment.
Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
GDPR Data Subject Rights
- First Rate
First Rate means First Rate, Inc, 1903 Ascension Blvd., Arlington, Tx 76006.
General Data Protection Regulation Act.
- Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
- Data Processor
Data Processor means any natural or legal person who processes the data on behalf of the Data Controller.
- Data Subject
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
1. Principles for processing personal data
Our principles for processing personal data are:
- Fairness and lawfulness. When we process personal data, the individual rights of the Data Subjects must be protected. All personal data must be collected and processed in a legal and fair manner.
- Restricted to a specific purpose. The personal data of Data Subject must be processed only for specific purposes.
- Transparency. The Data Subject must be informed of how his/her data is being collected, processed and used.
2. What personal data we collect and process
First Rate collects several different types of personal data for various purposes. Personal Data may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
3. How we use the personal data
First Rate uses the collected personal data for various purposes:
- To provide you with services
- To notify you about changes to our services and/or products
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To detect, prevent and address technical issues
4. Legal basis for collecting and processing personal data
First Rate legal basis for collecting and using the personal data described in this Data Protection Policy depends on the personal data we collect and the specific context in which we collect the information:
- First Rate needs to perform a contract with you
- You have given First Rate permission to do so
- Processing your personal data is in First Rate legitimate interests
- First Rate needs to comply with the law
5. Retention of personal data
First Rate will retain your personal information only for as long as is necessary for the purposes set out in this Data Protection Policy.
First Rate will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. Data protection rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update, or to delete the information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
Any questions or concerns regarding the use or disclosure of Personal Information should be directed to the responsible corporate official. First Rate, Inc. will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Policy.
To Unsubscribe From First Rate
You may unsubscribe from First Rate, Inc. marketing communications by clicking on the “unsubscribe” link located on the bottom of the company’s emails. Additionally, you may unsubscribe by contacting First Rate, Inc. at 1-888-393-RATE (1-888-393-7283).
First Rate, Inc.
1903 Ascension Blvd.
Arlington, TX 76006