in business to impact the world.

Businesses have the opportunity to enhance the lives of people they encounter, from co-workers to customers to communities all around the world. There is no standard for what that looks like in a business, and there is no definition of what it means to a business. Through First Rate’s commitment to do more than just business, we endeavor to talk about how our co-workers, customers, and communities are creating opportunities for people to dream bigger, live fuller, and love deeper. Journey with us as we take a few steps every day to tell the story of combining the business of First Rate with First Rate’s mission to impact the world for positive change.



Learn how First Rate employees, partners, and clients live out First Rate values to impact their
personal passions, communities, and social responsibility.


Leaving Footprints

YWAM Tijuana May 26, 2009 A group of First Rate team members and their families join the efforts of Youth With a Mission (YWAM) in Tijuana to help a family in need build a house.
YWAM Costa Rica July 28, 2018 A group of First Rate team members and their families join the efforts of Youth With a Mission (YWAM) in Costa Rica to help a family in need build a house.
First Rate India: Rob's Story Hyderabad, India June 25, 2015 Rob Bethmann, General Manager of First Rate Business Process Outsourcing, shares his story of how he was called to serve a community through business in India. Through the experience of starting a business in India he sees how business can change a community.
London, United Kingdom March 25, 2019 First Rate team members visit London to expand on new and existing partnership opportunities.
Jerusalem, Israel March 21, 2019 First Rate Living leads a 10 day study tour in Israel.
Hyderabad, India February 20, 2019 First Rate Products team members visit the India office to meet, collaborate, and build relationships with the India & Afghanistan teams.
Kabul, Afghanistan April 4, 2019 First Rate Founder, David A. Stone, visits the First Rate Afghanistan office in Kabul.


Walk Together

The individual passions of our clients, customers, and co-workers become the passions of First Rate. It is an important part of our mission to foster, support, and be the vehicle to help accomplish the goals of their outreach. It allows us the opportunity to diversify and expand the impact of First Rate as well as connect with each other and create lifelong bonds.

First Rate strives to enhance the value of our communities and our families through charitable contributions and partnerships. By teaming up with other community leaders and extending our circle of influence, we can make a lasting impact on future generations to create a cycle that loves, gives, serves, and enjoys. 

Can you imagine a world where every company operated with the purpose to be stewards to their clients, to impact the world around them, to invest in human capital, and to work for a greater good? Although we cannot solve the world’s problems on our own, we strive to be a driver and part of a bigger solution by building a business to give back to the mission, culture, and country it serves.

  • Businesses can be the lifeblood of the mission a firm operates with. Business can conquer social injustices and give hope to people and communities that dream of opportunity.

    Rob Bethmann General Manager Service Bureau
  • Some journeys take us far from home, some adventures lead us to our destiny.

    C. S. Lewis
  • Business and mission aren't two seperate events. Business funds the mission. Business is an integral part of the mission.

    Rob Bethmann General Manager, Service Bureau

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Chaplain's Corner


Meet the First Rate Chaplain:

Blake Miller

Featured Chaplain Blog

SaaC: Service as a Covenant

We held our annual First Five at the beginning of this year. It was a time of prayer for the year to come that focused on a different theme each day. Each theme centered on thanks for the past year, then cycled through the four core values of First Rate (Love, Give, Serve, and Enjoy). I wanted to highlight the discussion that took place during the day that focused on the core value “Serve.”

After reading Luke 22:25-27, I couldn’t help but focus on how Jesus transformed the idea of service. This was primarily driven by the particular word used for “serve” in the original translation. The Greek word for “serve” used in this passage is diakoneō, which is where we get the word deacon. Obviously, the word “deacon” can mean different things to different people. After 3 years of divinity school in Winston-Salem, North Carolina, it is hard for me to hear the word “deacon” and not get a mental image of our top hat wearing mascot the demon deacon. Hopefully for the majority of you that isn’t the case, because that mascot can be a little creepy looking. Most likely the first thing that comes to mind is some local church leader. We use the term deacon often to signify an individual who takes on added responsibility to help lead their church through service. That is the perfect imagery for the word deacon since, essentially, a deacon enters into a covenant with their church.

I wondered, what if we started to treat the “Serve” in our four core values the same way we treated the word “deacon?” How would that change our interactions here within First Rate? How would that change our connections with the numerous non-profits we support? How would that change our lives personally at home?

This year, I challenge you to transform how you live out our core value of “Serve.” I challenge all of us to reexamine the covenants we have entered into. When you make a donation through our employee contribution program, recognize that as the beautiful covenant it is. When your department goes out together to donate bicycles, build goodie bags, or volunteer at Mission Arlington, revel in the majesty of the covenant you are participating in. When you work together on a project here in the office, acknowledge the covenant that will lead to success for each of you. Rethink how you are serving by looking at everything through the lens of a covenant.

If we make this the year of “Service as a Covenant,” then this could be an astounding year for First Rate and everyone it touches.


YWAM Homes of Hope


Tijuana: June 22-23, 2019

Costa Rica: August 31-September 1, 2019

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