"First Rate strives to be a partner with our firm and are the people we can count on to give us a strategic advantage."

- Trust Office, Trust Bank

"First Rate has dedicated employees with vast experience in the performance business, focused on customer service and accompanied by a system that is very proficient at producing accurate results."

- Vice President, Large Trust Institution


"Of the 5,000 accounts that First Rate processes, 95 percent of the portfolios are completed by the fifth business day and the remainder, including aggregates, are typically completed by the seventh business day."

- Investment Coordinator, Trust Bank

"First Rate proved to have a differentiated level of experience, system reliability, and capabilities. In addition to a powerful calculation engine, the technology eliminates numerous manual processes and provides a more streamlined workflow."

- Director of Operations, Trust Bank

"It was beneficial to move to a variety of reports and have the ability to audit, manage and produce reports for not only the clients but for management. It is a tremendous improvement from what we had."

- Investment Coordinator, Trust Bank


"ARKON will provide us with a scalable solution and business by eliminating time consuming, redundant work."

- Managing Director, Registered Investment Advisor

"First Rate has consolidated the capabilities of several systems into one unified platform allowing our team to focus on what’s important, our clients."

- Managing Director, Registered Investment Advisor

"ARKON provided some of the unique aspects that we need to run our business with the ability to track time and profitability, a customizable fee management system and the ability to track and report on alternative assets."

- Chief Compliance Officer, Register Investment Advisor

"In researching different solutions for our portfolio management and CRM needs, we found the ARKON system provided the best combination of integrated systems. The all in one aspect was very important to us and the CRM capabilities were on par with the customized system we currently use."

- Chief Compliance Officer, Register Investment Advisor

"Once we delved deeper into combining client reporting, customer relationship (CRM) capabilities and practice management, it seemed like a natural fit to choose First Rate’s ARKON."

- President, Independent Broker Dealer and Registered Investment Advisor

"We are in a relationship business, thus we want a partnership with all of our services providers. We chose a partner we could grow with, one who has the ability to adapt to ever changing client needs."

- Managing Director, Registered Investment Advisor


"As the industry accepts that more clients judge the success of their portfolios based on their life goals as opposed to just benchmarks, firms will need to adjust the way they demonstrate values."

- Research Director, CEB TowerGroup